South Bay's employees deserve consistent and quality training in their efforts to meet the high expectations of the agency and the diverse needs of collaterals and clients. Professional Mentoring and Job Coaching provide individualized and ongoing support for team members at South Bay.

Professional Mentoring
South Bay's Professional Mentoring Program provides guidance and support to team members who are new to the agency to function more effectively and to grow professionally. Through South Bay's organized and well-developed program, trained mentors assist new employees with personal and professional development and help them build awareness of the culture of the community, team, and agency. In addition to providing important on-the-job training for new employees, mentors offer ongoing guidance and support and foster professional respect and collaboration among team members.

Job Coaching
Job Coaching is a developmental service designed to help employees with the continuous improvement of job-related tasks and behaviors that leads to results. South Bay's Job Coaches offer more than advice, information, and support for employees. They offer assessment tools to help employees make sound and insightful decisions. They also help employees set and pursue personal and professional goals while working at South Bay. Coaching is available to new employees while they are learning the responsibilities required of the position and is also offered on an ongoing basis when jobs change or when employees need to get re-acclimated with new tasks and behaviors.